Senior Field Application Engineer (FAE) for a HOT Autonomous Vehicle Startup to bring their automated driving applications to production in Palo Alto, CA

You will deploy software and provide support to local, domestic, and international customers, while cooperating closely with our internal development team to create a quality product. You will have the opportunity to make significant contributions and see the results of your hard work, while helping our company reach its full potential. As this team continues to grow, this individual will have the opportunity to help mentor and be a leader for future FAE efforts.

Responsibilities
• Roll out software to customers and provide technical support, including

o Traveling on-site to help debug and troubleshoot

o Continuously improving our customer support infrastructure

o Advocating for the customer internally
• Provide customer feedback to the team by

o Participating in our developer community forum

o Continuously improving our testing process
• Be the face of Apex.AI to customers by

o Presenting Apex.AI technology to executives, architects, and developers

o Building relevant and appealing software demos
• The ability to mentor and help train the Field Application Engineering / Product Support team

Required Skillsets
• Requires 1 year of robotics or automotive experience that can converse well
• 3+ years of C++ 11, 14 development expertise
• Excellent presentation skills
• Excellent oral and written communication skills
• Experience with git, gitlab or similar tools
• Strong understanding of OS and network concepts (UDP, Multicast, etc.)
• Strong understanding of messaging systems (DDS, ROS, etc.)
• Software and embedded system experience is a must
• Self-motivated, comfortable operating without direct supervision,
• being flexible with international support hour
• BS or higher in technical field with relevant work experience
• 25% travel – Japan, Europe, maybe Australia and USA

Desirable Skillsets
• MS in technical field with relevant work experience
• Customer training experience a plus
• Experience in relevant domains, is a strong plus
• 3 years of technical professional services or similar experience is a plus
• ROS experience is a plus
• C++ 14 is preferred

Location: Palo Alto, CA (Mountain View border)

Type: Full-time

Keon Paulino

408.550.2800 x113